20 years of IT experience - all stages of the software development life-cycle
conduct and appearance are appropriate for situation and audience
trustworthy
Communication, Presentation
good listener and clear, concise communicator; a diplomatic negotiator
able to present information in formats and detail appropriate for purpose and audience
able to run effective meetings where decisions are made and action items are clearly defined
an experienced communication course leader
Team Management
approachable; a relationship builder
skilled at building teams and challenging its members
able to resolve conflict and achieve win-win outcomes for team and business
can simplify and clarify workflow for others
Project Planning & Project Management
pursuing PMP (Project Management Professional) Certification - recently completed 60 hours of formal Project Management Training
well organized; able to multi-task easily; fiercely detail-oriented
can break down projects into individual tasks and estimate accordingly
able to measure project progress and adjust scheduling or reallocate resources as required
able to adapt management style for projects as required - large software development projects, construction projects, fundraising and sports events
Change & Risk Management - Impact Analysis
anticipate and identify risk areas and work with changing priorities, schedules and budgets
able to determine impact of potential changes to schedule, budget and company objectives
Accountability
able to work within project budgets; to evaluate and modify as required
able to communicate project progress and areas of concern appropriately and in a timely manner to stakeholders
complete projects on time and within budget
Business Analysis
able to ‘step into the client’s shoes’ to fully understand their business
can lead joint sessions with clients and technical teams to determine business solutions; can ‘bridge the gap’
able to isolate and identify needs from company, budget and client perspectives, and therefore determine impact of various solutions
able to design robust, scalable relational databases, ensuring client has sufficient information for all current and potential needs
skilled in user-interface design
able to analyze competitor products, determine impact of new features for product upgrades
Requirements Development & Management
recognize importance of good Requirements Development and Management process to ensure a successful project outcome
skilled at eliciting complete and unambigious requirements from clients
able to solicit input from clients, users and technical staff
able to identify and document business, system, user, functional and other requirements
can provide rationale and source for each requirement
proficient in prioritization and rationalization of requirements, and management of changes to requirements
Writing
experienced in production of varied documents(competitive analysis reports, data flow & Entity-Relationship diagrams, functional requirements, user interface documents, test plans, policy and user manuals)
able to produce clear, concise documentation appropriate to purpose and audience
Technical Skills
proficient in word processing, spreadsheet, relational databases, financial and project management applications as well as with standard operating systems (Microsoft Word, Excel, Access, SQL, PowerPoint, Project, Quicken)
experienced application developer proficient in C, database design, data conversions, software integration, data synchronization, test plan design and execution
knowledgeable in C++, Object Oriented Design, Html
managed the technical team for major upgrade and on-going development of the world's largest on-line hospitality job board. (HCareers) (Java, HTML, MS SQL)
responsible for managing changing priorities and budgets; releasing product upgrades on tight schedules, ensuring 24x7 support on a mission-critical website.
analyzed competitor products, made recommendations for product improvement
liased with HR and IT department staff of large hospitality clients to define, document and deliver solutions for their corporate employment needs
user-interface design, database design and conversion, software licensing, site statistics analysis
created functional requirement documents for technical teams, test plans, competitive analysis reports, monthly development reports for internal users
managed the development of a highly scalable web-application system that cost-effectively supports traffic of over 3 million job-searching visitors per month, with 99.8% uptime and capacity left for multiples of growth (HCareers)
managed the upgrade of the GasTips Virtual Community , which attracts tens of thousands of visitors a month in the Vancouver area alone
managed team of software designers, developers, hardware technicians and QA personnel for web and database application projects
worked with clients to define and document software requirement specifications and user interface/functionality documents (Java, HTML,
MS SQL, PostgreSQL)
allocated and managed resources, scheduled and tracked projects, lead client and development team meetings, resolved conflicts, converted databases, managed QA process, involved in strategic planning
managed operations and upgrades of products, product marketing
Business Analyst/Developer Jantzen Inc. - Portland, Oregon
1989 - 2000
performed needs assessments and documented system requirements.
designed, developed, installed, documented and maintained Sales Order
Spreadsheet Package for International Sales Reps in the Swimwear Fashion
Industry. Written in MS “C”, in MS DOS.
on-line and phone support for 50 International Sales Reps
designed, programmed, installed, and documented a Magazine
Circulation System, which was later adapted for 2 more publications.
Used by these companies for over 10 years. Written in “DataFlex”, a 4GL,
in MS DOS.
Business Analyst/Developer Modatech Systems Inc. - Vancouver, BC
1988
development team member hired to produce a retail spreadsheet
package for the fashion industry (Jantzen - see above).
system design, programming, integration of modules written by the
team members, and system documentation. Written in MS “C”, for MS DOS.
after leaving Modatech, Jantzen (with Modatech’s permission) hired
me to become sole developer for this project.
Programmer/Analyst Bridge Data Co. - Sydney, Australia
1985-1986
developed stock market displays using real-time stock-market prices
for stock broker and institutional customers.
wrote ticker parsing tasks to handle new ticker line coming from the
Sydney and Melbourne Stock Exchanges
Written in “C” and MACRO, on PDP-11 44’s, in the RSX environment
EDUCATION
Langara College (2003 - 2004)
Applied Project Management FastTrack Program (95%)
BCIT Courses: (1999 - 2002)
Introduction to MS SQL Server (92%)
Relational Database Systems (92%)
C++ for Object-Oriented Programming 2 (84%)
C++ for Object-Oriented Programming 1 (100%)
Bachelor of Science, UBC, Vancouver, Canada
with honor standing. Studies included business and
computer-related courses with business and science applications, financial
and managerial accounting, statistics, and economics.
Diploma in Computer Programming - Honors - Vancouver, Canada